Privacy Policy

01. Who This Policy Covers

Sophistec Global brings together business consulting, technology, education, creative media, and growth services. This policy explains how we handle personal information when you visit this website, contact us, request a proposal, or engage with our corporate team.

A Sophistec group company may provide a particular service under its own agreement and privacy notice. Where that notice applies, it governs the information handled for that service. Client data processed on a client's instructions is also subject to the relevant service agreement.

02. Information We Receive

We receive information you choose to share, information generated when you use our website, and information supplied by business contacts or partners in connection with an inquiry or engagement.

• Contact details, such as your name, work email, phone number, company, and role.
• Inquiry and project details, including messages, meeting notes, requirements, and files you send us.
• Technical information, such as IP address, browser and device details, pages visited, and basic website diagnostics.
• Business relationship records, such as proposals, contracts, correspondence, and billing details where relevant.

03. How We Use Information

We use personal information to respond to requests, evaluate opportunities, prepare and deliver agreed services, manage our relationship with you, maintain the website, protect our systems, and meet legal obligations. We may also share relevant company updates where permitted by applicable law or where you have chosen to receive them.

The legal basis for processing depends on the context and applicable law. It may include your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, or a legitimate business interest that does not override your rights.

04. Cookies And Website Technology

Our website may use cookies or similar technology to support essential functions, understand site performance, and improve your experience. Third-party services embedded on a page may set their own cookies under their respective policies. You can manage cookies through your browser settings; disabling some cookies may affect site features.

05. When Information Is Shared

We may share information with the Sophistec company best placed to respond to your request, with vetted providers that support hosting, communications, analytics, or business operations, and with professional advisers or authorities when required. We ask service providers to use information only for the services they perform and to protect it appropriately.

We do not describe information submitted through this website as a public resource. We may disclose information in connection with a business transition where permitted by law and subject to appropriate safeguards.

06. International Operations

Sophistec works across markets, including Indonesia and Taiwan. Information may be accessed or processed outside the country where it was collected when a team member or provider needs it for the purposes described above. Where applicable law requires it, we use appropriate contractual, organizational, or other safeguards for international transfers.

07. Retention And Protection

We keep information for as long as reasonably necessary for the purpose for which it was collected, to maintain a business relationship, resolve disputes, or meet legal and accounting requirements. Retention periods vary by record type and context.

We apply reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. No online system can be guaranteed completely secure, so please avoid sending sensitive information through a general inquiry form unless we have agreed on a suitable channel.

08. Your Choices And Rights

Depending on where you live and the law that applies, you may be able to request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; withdraw consent; or raise a concern with a relevant authority. We will assess requests under applicable law and may need to verify your identity before responding.

To make a request or change your communication preferences, email management@sophistec.global.

09. Updates And Contact

We may revise this policy as our services, website, or legal requirements change. The current version will be available on this page, with its updated date shown above. For privacy questions, contact management@sophistec.global or write to Centennial Tower 29 F, Gatot Subroto St 27, Jakarta, Indonesia.